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Privacy Policy – Anmol Medicare Limited

Last Updated on: October 24, 2025

1. Introduction

Anmol Medicare Limited ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your Personal Data when you access our website and services. This Privacy Policy is published in compliance of the (Indian) Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (SPI Rules). Please read the policies carefully before indulging in the website in order to know how your personal information is treated. By visiting and/or accessing the Website, you agree to this Privacy Policy.

2. Collection of Information Through Forms and Electronic Communication

When you voluntarily send us electronic mail or fill out a form on our website, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form.

When filling out a form on our site, you may be asked to enter your: name, e-mail address, or phone number. You may, however, visit our site anonymously without providing any personal information.

3. Information We Collect

a) Personal Data

Name, contact (email, phone), address, health interests, user account credentials—provided during registrations, inquiries, or service requests.

b) Usage Data

Automatically collected details like IP address, browser type, access times, visitation pages, device info.

c) Demographic Data

Your Gender, Date of Birth and Pin code

d) Cookies & Tracking

We use cookies for basic functionality, preferences, and analytics. You can disable cookies, but it may affect your experience.

e) Other Information

Other information that you voluntarily choose to provide to us such as information shared by you with us through emails or letters.

4. How We Use Your Information

We use your data to:

  • Provide and improve our services (consultations, health card orders, bookings)
  • Respond to inquiries or requests
  • Send updates or communication about our products and offers (with opt-out options)
  • Analyze usage trends for service enhancement

5. Purposes of Collection of Your Data

Anmol Medicare collects your information when you visit the website, register for a service, or when you use its products and services. You cease to be anonymous once you register with us. Furthermore, you may receive SMS(s) and notifications about our service at the number that you registered with. Hence, by registering you authorize the Company to send texts and email alerts to you with your login details and any other service requirements, including mails and SMSs about our products and offers.

Furthermore, in order to avail some of the Services, the Users may be required to upload copies of their prescriptions, on the Website and/or e-mail the same to Company in accordance with the Terms of Use and the prescriptions will be stored/disclosed by Company only in the manner specified in this Privacy Policy and the Terms of Use. The term personal information/data shall also include any such prescriptions uploaded or otherwise provided by Users.

Furthermore, Company may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of Services.

  • Register you as customer/user on the Website
  • Dealing with requests, enquiries or complaints and other customer care related activities
  • Process your orders or applications and provision of products and services
  • Administer or otherwise carry out our obligations in relation to any agreement with our business partners/contractors
  • Research and development and for User administration (including conducting User surveys)
  • Technical administration and customization of Website
  • To send you information about special offers or services (either offered by the Company or by its business partners)
  • Improvement of Services and features on the Website
  • To send you notices, communications, offer alerts relevant to your use of the Services offered on this Website as otherwise provided in this Privacy Policy

6. How We Share Your Information

When necessary, we may share data with:

  • Service Providers (e.g., labs, platforms, tech providers) under confidentiality
  • Business Partners/Insurers for medical workflows
  • Legal Authorities when required by law
  • Successors in case of company restructuring

7. Your Data Rights

You can request access, correction, or deletion of your personal data. Reach out using the contact info below, and we'll respond promptly.

8. Data Retention

We retain your data only as necessary for operational, legal, or tax compliance. Usage data may be kept longer if needed for improving our service.

9. International Transfers

We may transfer your data internationally (e.g., to global partners), but we'll ensure adequate security measures and compliance with privacy laws.

10. Security

We employ encryption (TLS), secure storage, access controls, and other standard measures to protect your data. However, absolute security cannot be guaranteed.

11. Children's Privacy

Our services are not for children under 13. We don't knowingly collect information from minors. If we become aware of any such data, we will delete it promptly.

12. Third-Party Links

Our site may link to other websites. We aren't responsible for their privacy practices. Please review their respective policies.

13. Cookies

We may also receive and/or hold information about the User's browsing history including the URL of the site that the User visited prior to visiting the website.

The Website uses temporary cookies to store certain data that is used by the Company and its service providers for the technical administration of the Website, research and development, and for User administration.

14. Policy Updates

We may revise this policy over time. We'll post updates on the "Privacy Policy" page and highlight changes on our site. Please revisit periodically.

15. Contact Us

info@anmol-medicare.com